Udyog MW Alerts is a digital, software-only subscription service. Nothing is physically shipped. This policy explains how and when the service is delivered to you after a successful purchase.
1. Nature of the service
The Service consists of:
- Access to a paid tier of the Udyog MW Alerts mobile application, and
- Delivery of push notifications and an in-app feed of qualifying Microworkers tasks during the active subscription period.
There is no physical product, no courier shipment, and no postal delivery involved.
2. When the service is delivered
The paid tier is activated instantly on your account once the payment provider confirms that your transaction is successful. You may need to re-open the app to see the updated subscription status.
In the rare event that a payment is completed but the subscription is not visible in the app within 15 minutes, please close and re-open the app once. If the issue persists, contact us at info@myudyog.co.in within 24 hours of the transaction, per our Refund Policy.
3. Delivery of push notifications
Once your subscription is active, alerts for qualifying Microworkers tasks are delivered to your device through the operating system's push notification service (such as Firebase Cloud Messaging on Android and the Apple Push Notification service on iOS). Delivery of individual notifications depends on:
- An active internet connection on your device.
- Push notifications being enabled for the Udyog MW Alerts app in your device settings.
- The upstream push provider being operational.
- The availability of qualifying tasks on Microworkers.com at any given time.
4. Geographic scope
The Service is currently offered in India and subscriptions are priced in Indian Rupees (INR). Payments are accepted only through Indian payment methods and providers.
5. Delivery failures
If you were charged for a subscription but the paid tier was not activated in the app, you are entitled to a refund under Section 1 of our Refund Policy, provided you inform us within 24 hours of the transaction.
6. Duration of delivery
Each subscription remains active for the exact period stated at the time of purchase (for example, one month or one year), starting from the moment of successful payment. Once the period ends, the paid tier is automatically deactivated. The app continues to work in its free tier, if any, and no further charge is applied unless you have explicitly opted into auto-renewal.
7. Contact for delivery issues
For any question related to activation, expiry, or non-delivery of alerts under an active subscription, email info@myudyog.co.in. We aim to reply within one business day.