Please read this Refund & Cancellation Policy carefully before purchasing any subscription on Udyog MW Alerts. By completing a payment on the app, you confirm that you have read, understood, and agreed to this policy in full.
1. When we issue refunds
Udyog MW Alerts is a digital subscription service, and access is activated instantly upon successful payment. As a general rule, all subscription payments are final and non-refundable.
However, refunds are issued only in the following two situations, provided you inform us within 24 hours of the purchase:
- Failed activation — you completed a successful payment but your subscription did not activate inside the app.
- Duplicate charge — the payment provider mistakenly charged you more than once for the same subscription in the same session.
2. Strict 24-hour window
Refund requests for the above two situations must be submitted to info@myudyog.co.in within 24 hours from the time of the successful payment. Any request received after 24 hours from the transaction time will not be considered for a refund under any circumstance.
3. No refund after 24 hours
Once 24 hours have passed from the successful payment, no refund will be issued, including but not limited to the following situations:
- Change of mind after purchase.
- Accidental purchase or mistaken plan selection.
- Non-use or under-use of the subscription during its validity period.
- Uninstalling the app during an active subscription.
- Loss of access to the Microworkers.com account you use with the app.
- Reduction in the number of qualifying tasks due to changes on Microworkers.com.
- Any factor outside our reasonable control (network issues, push-notification delays, third-party outages).
4. How to request a refund
To claim a refund under Section 1, email info@myudyog.co.in within the 24-hour window with the following details:
- The Indian mobile phone number linked to your app account.
- The date and exact time of the successful payment.
- The transaction / reference ID from your UPI app or bank.
- A screenshot of the payment confirmation.
- A short description of the issue (failed activation, duplicate charge, etc.).
If verified, the refund will be issued back to the original payment method within 5–7 business days.
5. Cancellations
Subscriptions cannot be cancelled for a refund once payment has been processed and the 24-hour window has passed. If your plan is a one-time purchase, it will simply remain active for the full validity period and then expire — no further action or payment is required from you.
If your subscription includes an auto-renewal, you may disable auto-renewal at any time from within the app before the next billing date. Disabling auto-renewal stops future charges but does not refund any previous payment. Your access continues until the end of the already-paid period.
6. Chargebacks
We take chargebacks seriously. Initiating a chargeback with your bank or card issuer without first contacting us at info@myudyog.co.in may result in the immediate and permanent suspension of your account. If a chargeback is filed for a legitimate subscription, we reserve the right to contest it with the payment provider and submit records of your usage of the Service.
7. Service issues
Because Udyog MW Alerts depends on external systems such as Microworkers.com, push-notification providers, and mobile networks, brief outages or delayed alerts may occur. Such events do not qualify for a refund. We will however work to restore full service as quickly as possible.
8. Changes to this policy
We may update this policy from time to time. Any change will apply only to purchases made after the “Last updated” date shown above.
9. Contact
For any questions about this policy, email info@myudyog.co.in.